Gov of India has an online Grievance forum at : http://darpg-grievance.nic.in/

Government of India has an online Grievance forum at
http://darpg-grievance.nic.in/
The government wants people to use this tool to highlight the problems
they faced while dealing with Government officials or departments like
Passport Office, Electricity board, BSNL/MTNL, Railways etc etc.

I know many people will say that these things don't work in India , but
this actually works as one of the person working in CSC found. The guy
I'm talking about lives in Faridabad (Haryana) . Couple of months back,
the Faridabad Municipal Corporation laid new roads in his area and the
residents were very happy about it. But 2 weeks later, BSNL dugged up
the newly laid roads to install new cables which annoyed all the
residents including this guy. But it was only this guy! Who used the
above listed grievance forum to highlight his concern. And to his
surprise, BSNL and Municipal Corporation of faridabad was served a show
cause notice and the guy received a copy of the notice in one week.
Government has asked the MC and BSNL about the goof up as it's clear
that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about
this facility.
This way we can at least raise our concerns instead of just talking
about the ' System' in India . Invite your friends to contribute for
many such happenings.

(IF YOU SHARE THIS MESSAGE to OTHERS OUR INDIA WILL CHANGE SOON..!)